Reference

Privacy Policy for Your Account Data

This policy explains what we collect, why we keep it, and how you can ask for changes from desktop or mobile.

Account dataCookie useData requestsSupport chat
Explore Lobby Read FAQ
bebasbet Privacy Policy for Your Account Data
REQUEST ROUTES

Where to Send Privacy Requests

Your privacy request should reach a real person, not a dead-end form. Live chat is open 24/7, email gives you a written trail, and the account menu lets you send the same request from Profile > Privacy Requests. We use the registered email and device session to confirm ownership before we change anything, which keeps the thread linked to your record and reduces back-and-forth.

Team online

Live chat 24/7

Use live chat for access, correction, or removal requests. We keep the conversation on your account thread, ask for a quick ownership check, and route the case to the privacy team without sending you through a new ticket path.

Email support

Send a written request to [email protected] when you want a record of the exchange. Include the registered email, the device you used, and the item you want changed so we can match it cleanly.

Profile > Privacy Requests

From desktop or mobile, open Profile, then Privacy Requests, and submit the form from your registered contact. That path lets us verify the account first and keeps the request tied to the right record.

CONTROLLED ACCESS

How We Handle Your Data

Our privacy handling is built around the smallest useful data set. Cookies keep sessions stable on Chrome, Safari, and Android browsers; account checks stop strangers from changing your record; and payment references…

Collection scope

We collect contact details, login time, device model, and the references needed to reconcile DANA, OVO, GoPay, or QRIS activity. Anything outside that purpose stays out of the record.

Cookies and sessions

Session cookies remember your sign-in state, language, and last page on Chrome, Safari, or Android browsers so you can move through the lobby without logging in again.

Account security

Before we change a record, we check the registered email, recent login session, or a one-time code. That extra step blocks changes from someone using a shared phone or borrowed browser.

Retention window

We keep privacy records only while they serve support, audit, dispute handling, or legal duties where local law permits. When the purpose ends, we delete or anonymise data that no longer needs to stay linked.

Change requests

Open Profile > Privacy Requests, or contact live chat, if you want a correction, export, or removal request logged. We review the account match first, then reply through the same channel.

Human contact

A privacy team member handles these requests directly and can ask follow-up questions about the device, email, or payment reference. That keeps the case specific instead of passing you through generic replies.

Privacy Questions You May Ask

These are the questions we hear most before someone sends a privacy request. You can start from Profile > Privacy Requests on desktop or mobile, or use live chat if you want a faster handoff. We answer from the account record, not from a template, and we keep the thread on your registered email so the right data is handled.

It covers the data we collect when you open an account, browse the lobby, contact support, or use DANA, OVO, GoPay, or QRIS references. It also explains cookies, retention, and the steps for data requests.

Yes. Use your registered contact path and ask for the account record, including contact details, login history, device data, and payment references. We will confirm ownership first, then send the relevant data we can share where local law permits.

Open Profile > Privacy Requests or message live chat, then tell us what changed and which device you used. We match the request to your account, verify ownership, and update the record through the same channel.

Yes. Session cookies keep you signed in on Chrome, Safari, or Android browsers and remember the page state when you return. You can clear them in your browser settings, then sign in again on the next visit.

We keep it only as long as needed for account support, audit trails, dispute handling, and legal duties where local law permits. After that purpose ends, we remove or anonymise data that no longer needs to stay linked.

Start with live chat, email [email protected], or Profile > Privacy Requests. Live chat is open 24/7, and email gives you a written record if you want to keep the exchange for later.

Related Pages

bebasbet Indonesia FAQ bebasbet Casino Register bebasbet Login